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Tell us what you were trying to do.

For product questions, purchase help, or a reproducible problem, email support@bigdatasight.com.

01

Include context

BigdataSight version, macOS version, Mac architecture, source format, and the action that failed.

02

Protect your data

Do not send access keys, tokens, signed URLs, customer data, or confidential source files.

03

Make it reproducible

If possible, use a small sanitized fixture and list the exact steps that reproduce the issue.

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